Security Tools & Backups

Password Vault

Store infrastructure credentials (device logins, service accounts) per company/device in NetManager's credential store, instead of spreadsheets. Access requires a staff login (2FA-protected by platform policy).

Config Backups

Keep device configuration backups organised and versioned per device.

Checklists

Repeatable operational runbooks (onboarding a site, decommissioning a server) as checklists — start a run, tick through it, and the record persists.

Knowledge Base / Documents

NetManager has its own document space for network documentation — topology notes, ISP details, escalation contacts — separate from the customer-facing helpdesk KB.